FQAs

What is red light therapy and how does it work?

Red light therapy is a non-invasive treatment that utilizes specific wavelengths of light to penetrate the skin and promote cellular regeneration. This process can enhance collagen production, reduce inflammation, and improve overall skin appearance. Studies have shown that red light therapy can increase ATP production in cells by up to 200%, leading to improved skin health and vitality.

What types of products do you offer?

Zennoe offers a curated selection of innovative beauty tools that incorporate red light therapy technology. Our product range includes devices such as the Red Light Face Lifter and the Red Light Therapy Eye Massager, designed to rejuvenate and revitalize your skin effectively and effortlessly. From full body panels to small, targeted devices, our range of products will cover all your red light therapy needs.

How often should I use red light therapy devices?

For optimal results, it is generally recommended to use red light therapy devices 3 to 5 times per week. Each session typically lasts between 10 to 20 minutes, depending on the specific device and treatment area. Consistent use can lead to noticeable improvements in skin texture and tone over time.

Are there any side effects associated with red light therapy?

Red light therapy is considered safe for most individuals and is non-invasive. However, some users may experience mild side effects such as temporary redness or warmth in the treated area. These effects usually subside shortly after treatment. It is advisable to consult with a healthcare professional if you have specific concerns or pre-existing conditions.

Can I use red light therapy devices on all skin types?

Yes, red light therapy is suitable for all skin types. The technology is designed to be gentle and effective, making it an appropriate option for individuals with various skin concerns, including aging, acne, and hyperpigmentation. However, individuals with certain skin conditions should consult a dermatologist before starting treatment.

What is your return policy for red light therapy devices?

We have a 30-day return policy, allowing customers to request a return within 30 days of receiving their item. Please ensure that the product is in its original condition and packaging. For more details on our return process, you can contact us at support@zennoe.com.

How can I contact customer support for further inquiries?

For any additional questions or concerns, you can reach our customer support team via email at support@zennoe.com or going to our 'Contact Us' page. We are committed to providing you with the necessary assistance regarding our products and services.